Below is a list of frequently asked questions about our storage process. If you are unable to find an answer to your question here, you may either call us on 1300 210 166 or click here for our contact details to send us a query. (We aim to respond to all queries within 1 business day)  

Questions / Answers

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Where will by goods be stored?

Our current storage facility is located in Campbellfield, Victoria. If you live in Metro Melbourne, it will not cost you any extra to get your goods to or from our warehouse as we only charge a set fee. The warehouse is fully insured and secured and is manned during business hours. We are in the process of opening more storage locations around Melbourne.


Can I access my goods while in storage?

Yes, most certainly. The warehouse is currently accessible during business hours (9am to 6pm Monday to Saturday). We need atleast 4 hours notice, so that we can get the cage ready for you to access before you come. The number to call is 1300-210-166.


Is the storage facility secure ?

The storage warehouse is fully secured and insured and manned during business (9am to 6pm Mon to Sat).